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Case Study

How IT Visionaren Strengthened Cybersecurity for 100s of Users with Minimal Admin Overhead

Kerryn Zendera

With over two decades of experience in the MSP industry, IT Visionaren has built a reputation for powering businesses with intelligent IT solutions and enabling flexible working options. However, as remote work became the norm, founder Patrik Karlsson faced a growing challenge: how could a small team manage the cybersecurity training needs of hundreds of users across their client base without overwhelming themselves with admin tasks?

The Challenge

The rise of flexible working introduced significant cyber risks for IT Visionaren’s clients, which include numerous small and medium-sized businesses (SMBs) around Sweden. Employees working remotely can inadvertently expose company data to threats such as phishing and unsecured networks, increasing the need for regular security awareness training.

Patrik knew that effective cybersecurity training was key to protecting his clients, but the prospect of manually managing it for hundreds of end users felt daunting for his small team. IT Visionaren needed a solution that was comprehensive yet admin-lite, allowing them to focus on supporting their clients without being bogged down by training logistics.

 

The Solution

That’s when Patrik turned to usecure, an HRM platform designed specifically for MSPs. usecure offered IT Visionaren the automation tools they needed to train their clients’ employees with minimal administrative effort. With features like AutoEnrol, AutoPhish, and seamless integration with Microsoft 365 and Google Workspace, the platform allowed Patrik’s team to automate key tasks like user enrollment, phishing simulations, and policy management.

Key features of usecure that helped IT Visionaren include:

  • AutoEnrol: Automated training enrolments, ensuring employees received the necessary cybersecurity training without manual oversight.
  • AutoPhish: Simulated phishing attacks sent to users, helping identify employees who need extra training.
  • Microsoft 365 and Google Workspace integration: Automatically synchronized users, ensuring that any changes to client teams were reflected instantly without additional work.
  • Human Risk Score: Real-time monitoring of end user risk levels, helping IT Visionaren address vulnerabilities as they arose.

The Results

Since implementing usecure, IT Visionaren has seen a marked improvement in their clients' cybersecurity posture. Patrik’s clients have reported increased employee awareness of cyber threats, particularly in recognizing phishing attacks. More importantly, IT Visionaren achieved this without adding to their administrative workload.

As Patrik explained, “The platform’s user-friendliness means that employees can easily take in new information about cyber risks that might otherwise be perceived as rather difficult to understand. And for us, the automation features have been a game changer—we can manage hundreds of users without needing to worry about the day-to-day details.”

A Scalable Solution for MSPs

By leveraging usecure, IT Visionaren has managed to secure their clients’ flexible working environments without the need for manual intervention. The ability to automate cybersecurity training, policy management, and phishing simulations means Patrik can focus on growing his MSP while ensuring that every user is equipped to handle the ever-evolving landscape of cyber threats.

Want to learn more? Read the full case study here. If you’re an MSP looking to scale your cybersecurity training with minimal admin overhead, consider exploring usecure’s platform. Grab a free NFR license today and discover how it can work for you.