HumanKind, a non-profit organization with a century-long commitment to supporting communities and families in need, faced a critical need to improve its cybersecurity defenses. By implementing usecure’s human risk management solution, HumanKind was able to achieve a significant 61% reduction in cyber risk, equipping its staff with the tools and awareness needed to tackle a growing wave of digital threats.
The Problem
As HumanKind’s mission-driven work continued to grow, so did the risk of cybersecurity threats, particularly from spam and phishing attacks. With a large, dispersed workforce and offices separated by more than 320 kilometers, the organization found it challenging to provide consistent cybersecurity training and policy compliance across all locations. HumanKind needed a centralized solution that would provide rigorous, up-to-date training and help mitigate the increasing threat of human error, especially from phishing attacks, while meeting critical compliance standards like PCI and HIPAA.
HumanKind’s IT Manager, Don Schimming, described the challenge: “We needed to increase staff awareness of cyber risks, train on compliance topics like PCI and HIPAA, and gain a clear understanding of our workforce’s cyber risk. This was essential to protect both our mission and the community we serve.”
Solution
To address these challenges, HumanKind turned to usecure’s human risk management platform, leveraging its all-in-one solution to create a cybersecurity-aware culture across the organization. The key components included:
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uLearn: Tailored Security Awareness Training – HumanKind used uLearn to provide automated, customized training to increase employee understanding of cyber threats and compliance requirements. This approach made training accessible and engaging, ensuring staff stayed up-to-date on crucial security topics.
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uPhish: Realistic Phishing Simulations – With phishing posing a major threat, HumanKind implemented uPhish to conduct realistic simulations, significantly improving staff vigilance and reducing their susceptibility to phishing attacks.
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uPolicy: Streamlined Policy Management – To support compliance with PCI, HIPAA, and other essential standards, uPolicy enabled HumanKind to efficiently distribute and track policy acknowledgments, ensuring seamless policy compliance.
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uBreach: Breach Awareness Alerts – With uBreach, HumanKind received real-time alerts on data breaches, helping staff become more aware of external cyber threats and respond quickly to secure compromised credentials.
Results
In just six months, usecure’s platform had a measurable impact on HumanKind’s cybersecurity awareness and risk management:
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61.4% Reduction in Overall Cyber Risk – HumanKind’s risk score dropped from 559 to 215, a clear indication of the platform’s effectiveness in reducing human cyber risk.
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98% Success Rate in Phishing Resilience – Employees successfully identified 98% of simulated phishing attempts, underscoring their heightened awareness and ability to spot phishing threats.
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High Training Completion and Success Rates – HumanKind’s team achieved an impressive 91% average on cybersecurity training courses, with 81% of courses completed within record time. Staff demonstrated a high level of engagement and retained critical security knowledge.
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100% Policy Compliance – Using uPolicy, all policies were signed digitally, ensuring consistent compliance across the organization’s workforce.
Conclusion
HumanKind’s partnership with usecure showcases the transformative power of a comprehensive cybersecurity training program in reducing organizational cyber risk. By investing in automated, realistic training simulations, streamlined policy management, and breach alerts, HumanKind empowered its staff to be vigilant, security-conscious, and fully aligned with critical compliance requirements.
This case study demonstrates the value of a proactive approach to cybersecurity, one that equips employees to recognize and respond to potential threats effectively.
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