Case Study

How Winning Group Reduced Phishing Risk by 90% with usecure

Kerryn Zendera

This case study explores how Winning Group, a company with a rich history and a steadfast commitment to customer trust, achieved a significant reduction in phishing risk. By implementing usecure's human risk management solution, Winning Group reduced employee susceptibility to phishing attacks by an impressive 90% within just six months.

The Problem Statement

As Winning Group grew, so did the risk of cyber threats. The company recognized the increasing danger of data breaches due to human error, particularly through phishing attacks. Initially, 9% of employees fell victim to simulated phishing emails, highlighting the urgent need for effective cybersecurity training to protect customer data and maintain trust. The potential consequences of these breaches underscored the critical importance of addressing this vulnerability.

Winning Group knew the challenge at hand. They had to ensure that the growth of the business and rapidly increasing chances of human error exposing customer data wouldn’t undermine their core goal - delivering a positive impact to their customers and communities.

 

Solution

Winning Group selected usecure's comprehensive human risk management solution to tackle this challenge. Key components of the solution included:

  • Regular Training: Employees were enrolled in monthly video-based cybersecurity training sessions using usecure's AutoEnrol tool, ensuring consistent education for all.
  • Phishing Simulations: Regular simulations were conducted to test employee responses to phishing emails, providing practical experience in identifying threats.
  • Unified Risk Reporting: Usecure provided tools for monitoring employee risk scores and managing policy compliance, allowing for effective oversight.

The training focused on core cybersecurity topics and was designed to be engaging and easily accessible for all employees.

Results

After six months of training, another round of simulated phishing emails were sent out to staff. This time, less than 1% of employees compromised their credentials - a reduction of over 90% from only six months before.

 

Results also included: 

  • Reduction in Phishing Susceptibility: Employee susceptibility to phishing decreased from 9% to less than 1%.
  • Increased Confidence: Staff reported higher confidence in handling cybersecurity issues.
  • Sustained Impact: The regular training and simulations ensured ongoing awareness and preparedness among employees.

Winning Group successfully mitigated the risk of phishing attacks, ensuring that their mission to deliver positive impacts remained uncompromised.

Conclusion

The case study of Winning Group demonstrates the effectiveness of comprehensive cybersecurity training programs in reducing human error-related risks. By investing in regular training and simulations, companies can significantly enhance their employees' ability to recognize and respond to cyber threats.

For businesses looking to strengthen their cybersecurity posture, consider implementing a robust human risk management solution like usecure. Regular training and simulations can empower your workforce to prevent breaches and protect valuable customer data.

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