From Insight to Impact: How MSPs Use Report Hub to Turn Risk Reports Into Revenue

Written by Kerryn Zendera | 19 May 2025 9:31

The scan gets you in the door. The reporting keeps you there.

If you’re using usecure’s Human Risk Report (HRR) to win new clients, you already know how powerful it is to walk into a conversation with real, personalised risk data. It grabs attention. It opens eyes. It nudges prospects to act.

But what happens next?

How do you keep the momentum going after the client sees their one-page HRR?
How do you prove that your services are reducing risk — not just once, but every month?
How do you turn that initial scan into recurring revenue?

That’s where Report Hub comes in.

The MSP Challenge: Showing Value, Consistently

As an MSP, you’re not just selling products — you’re selling trust. Your clients want to know they’re protected, improving, and getting their money’s worth. But let’s face it: most security tools don’t make it easy to show progress over time.

Clients forget phishing campaigns after a few weeks
Policy updates go unread
Training stats sit buried in admin dashboards
And reporting? It’s often manual, messy… or missing entirely

That’s a missed opportunity — for retention, upsell, and growth.

Enter Report Hub: From One-Pager to Monthly Proof

Report Hub picks up where HRR leaves off. It gives you a centralised, automated way to track your clients' human risk journey — and prove your impact in clear, compelling terms.

With Report Hub, you can:

Monitor client progress month over month
Show measurable gains in phishing response, training, and policy engagement
Automate PDF reports to send on your schedule — no manual effort required
Spot disengaged users or at-risk teams before they become a liability

In short: you give clients a sense of direction — and proof that their investment is paying off.

“We’re Reducing Your Risk. Here’s the Evidence.”

Imagine sending your client a quarterly PDF report that shows:

Fewer users clicking phishing simulations
More policies acknowledged on time
Higher training completion rates
A human risk score trending down

Now, you’re not just the MSP who set up some training months ago — you’re the strategic partner who’s helping their people become a real line of defence.

“The Best Solution to Address Human Cyber Risk”

After reviewing a number of solutions, the head of IT at Heffron decided that — combined with the variety of reporting options available on the platform to keep all stakeholders up-to-date with learning progress — this service was the best solution to address human cyber risk at Heffron.

Want to see how they did it?

Read the case study

Built for Scale, Built for Simplicity

Report Hub doesn’t add more work — it removes it.

Automated scheduling means reports go out on time, every time
Email-ready PDFs look great and require no extra formatting
Custom date ranges let you report on monthly, quarterly, or annual activity
Multi-client dashboard lets you switch between accounts with ease

Whether you’re managing 10 clients or 100, Report Hub scales with you.

Turn Reports Into Renewals — and Revenue

In an industry where churn is costly, ongoing value is your best defence.

Use Report Hub to:

Reinforce your MSP’s value at every QBR
Upsell HRM programmes based on actual client gaps
Strengthen retention with consistent, visible results
Show prospects what they’re missing with real proof from existing accounts

The MSPs winning in 2025 aren’t just securing systems — they’re proving outcomes.